Articles of Interest
Deadlines! Trouble on your work team! Do the meetings seem endless and seem
to go nowhere? Is the Board you sit on or report to getting bogged down in
procedural issues and losing focus of the true mission of the organization?
If any of these seem familiar, you are not alone! Almost all businesses,
government departments and organizations experience at least one of these.
Any one of these can produce low productivity, poor office morale, a sense
of futility, and a decreased profit margin.
Good communication skills are needed more than ever due to the increased
diversity found in most businesses and organizations today. Work teams
regularly reflect cultural and age differences that can sometimes cause
challenges. Differences in communication styles or values can result in
missed sales opportunities, poor team morale and lower productivity.
The competitive market place, the tendency for companies to go off shore to
meet their production needs and the pressure on regional governments and
departments to do more with less, mean that mangers, professionals and team
leaders need to know how to assist work teams and renew the organization so
that it can keep and grow its market share.
A manager, project leader, shop steward, educator or ministry worker can all
benefit from learning the skills of facilitation; skills that in the past
been had been assumed to be in the organization somewhere.
According to the International Association of Facilitators, facilitation is
increasingly being seen as "must have" skill for managers, shop stewards and
professionals. These skills are now being embedded in management skills
training at business schools and in-house training workshops.
Some large companies have an in-house facilitator who may be a member of a
human resources department. Smaller businesses and organizations sometimes
wait until there is a crisis and then try to find a facilitator to help them
solve their difficulties.
According to Ellen Hicks of A.R.I.S.E. Counselling, Facilitation and
Training Services, a facilitator may assist with strategic planning, change
management, team building, conflict resolution or public consultation.
A facilitator can help any business or organization that needs or wants to
enhance its competitiveness or communications. Because the facilitator is
neutral and results driven, facilitation can inspire more effective work
teams, enhance buy -in from staff and the organization and advance or renew
commitment by participants to work together to achieve the goals they have
helped create.
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